bd rammy Privacy Policy

Applicability and Definitions

This privacy policy ("Policy") applies to the bd rammy platform and all services associated with it. When you create an account on this platform, log in, or use any service, you fall under the scope of this policy.

1.1 Key Definitions

• "User" means any registered or unregistered person who visits the bd rammy platform or uses its services.
• "Personal Information" means any information from which a person can be directly or indirectly identified — such as name, mobile number, email address, IP address, or financial details.
• "Processing" means any operation carried out on personal information, including collection, storage, modification, use, transfer, or deletion.
• "Platform" means the bdrammy.cam website and its Android and iOS applications.

This policy is an integral part of bd rammy's Terms and Conditions. In the event of any conflict with the Terms and Conditions, the provisions of this privacy policy will take precedence.

Types of Information Collected

bd rammy may collect various types of information as described below. Each piece of information is collected for a specific purpose, and collection of unnecessary information is avoided.

2.1 Identity Information

• Full name and date of birth
• Mobile number and email address
• National ID or passport details (for identity verification)
• Username and password (in encrypted form)

2.2 Financial Information

• bKash, Nagad, or Rocket mobile wallet numbers (for transaction processing)
• Deposit and withdrawal history
• Bonus and promotion usage records

2.3 Technical Information

• IP address and device type
• Browser information and operating system
• Site usage logs and session data
• Information collected from cookies and tracking tags

2.4 Gaming Activity Information

• Play history, betting patterns, and win/loss records
• Preferred games and categories
• Active time and frequency

Methods of Information Collection

bd rammy collects information in the following ways:

3.1 Direct Collection

Information is collected directly through the form you fill in during registration, during deposit or withdrawal requests, documents uploaded in the identity verification process, and through contact with customer support.

3.2 Automatic Collection

When you access the platform, technical information is automatically collected through cookies, pixel tags, and log files. This includes your navigation patterns, click history, and time spent on the site.

3.3 Collection from Third Parties

Relevant information may be obtained through payment gateway operators, identity verification service providers, and fraud prevention systems. Such information is used solely to ensure secure transactions.

Purposes of Information Use

bd rammy uses collected information only for the specific purposes listed below. No information is used for unrelated purposes.

4.1 Account Management and Security

Personal information is used for registration, login verification, account recovery, and to prevent unauthorised access. OTP verification and two-factor security processes are also included in this.

4.2 Financial Transaction Processing

Financial information is used to correctly process your deposit and withdrawal requests. Mobile wallet details are essential to confirm transactions through bKash, Nagad, or Rocket.

4.3 Service Improvement

Usage patterns are analysed to personalise the gaming experience, provide relevant offers and bonuses, and improve the technical aspects of the platform.

4.4 Legal and Compliance Obligations

Specific information is stored and analysed to detect fraud, prevent money laundering, and comply with applicable legal requirements.

4.5 Customer Support

When you seek assistance via live chat or email, your account information is used to resolve issues quickly. bd rammy provides support in Bengali and English 24/7.

Information Sharing and Disclosure

bd rammy does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Necessary information is shared with selected third parties for payment processing, identity verification, game management, and technical infrastructure management. These partners are contractually bound to follow bd rammy's privacy standards.

5.2 Legal Obligations

bd rammy will comply if it is legally required to disclose information as part of a court order, a valid request from a government authority, or a legal process.

5.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be notified in advance in such cases.

5.4 With Consent

Specific information may be shared for specific purposes if you give explicit consent. You have the right to withdraw this consent at any time.

Information Storage and Retention

bd rammy retains information only for as long as it is needed to fulfil the purpose for which it was collected, or for as long as required to meet legal obligations.

6.1 Information for Active Accounts

All information is retained while the account remains active. Financial transaction records are kept for a minimum of five years from the date of the relevant transaction.

6.2 Information for Closed Accounts

Even after an account is closed, certain information may need to be retained for a further period to prevent fraud, resolve legal disputes, and meet regulatory requirements.

6.3 Requests for Data Deletion

You may request that bd rammy's support team delete information that falls outside any legal obligation to retain it. If the request is reasonable, action will be taken as soon as possible.

Security Measures

bd rammy has put in place industry-standard technical and organisational measures to protect your information.

7.1 Encryption and Communication Security

All communication on the site is encrypted using SSL technology. Sensitive information such as passwords and financial details is always stored and transmitted in encrypted form.

7.2 Access Control

Only authorised staff are granted access to the information needed for their specific roles. All access is logged and reviewed regularly.

7.3 Data Breach Management

In the event of a data breach, bd rammy will promptly notify affected users and take immediate steps to limit the damage.

Cookies and Tracking

The bd rammy platform uses cookies and similar technologies to improve your browsing experience.

8.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and core platform functionality. They cannot be disabled.

8.2 Functional Cookies

These cookies are used to remember your preferred language, game settings, and personalised experience.

8.3 Analytics Cookies

Analytics cookies are used to analyse platform usage statistics and improve service quality. Information collected from these cookies is aggregated and anonymous.

8.4 Rejecting Cookies

You can manage cookies through your browser settings. However, disabling essential cookies may limit some platform functionality.

Your Rights

bd rammy believes you should have control over your personal information. You may exercise the following rights:

• Access: The right to know what information is stored about you and to receive a copy of it.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of information that falls outside any legal obligation to retain it.
• Restricting Processing: A request to temporarily pause the processing of your data under specific circumstances.
• Portability: The right to request your data in a structured format.
• Objection: The right to object to the processing of your data for specific purposes.

To exercise these rights, contact the bd rammy support team. As part of Responsible Gaming, we place the highest importance on your autonomy and protection.

Third-Party Links

The bd rammy platform may contain links to third-party websites. These external sites are not under bd rammy's control, and bd rammy is not responsible for their privacy policies. It is recommended that you read the privacy policy of any external site before visiting it.

Payment gateway partners follow independent data protection policies. After a transaction is completed, your financial information is retained only for as long as necessary.

Protection of Minors

All bd rammy services are strictly for persons aged 21 and above. Registration or use of the platform by minors is completely prohibited.

Age is verified during the registration process, and if any user is found to be under 21, their account will be closed immediately and any collected data will be securely deleted. bd rammy is firmly committed to the responsible service principles described in our About Us information.

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact the bd rammy support team:

To learn more about detailed privacy rules and general user rights, visit our FAQ section, where common questions are answered in plain language.

12.1 Notice of Policy Changes

If significant changes are made to this policy, a notification will be sent to your registered email or mobile number. The latest version of the policy will always be available on this page, and the date of the update will be noted at the top of the page.

12.2 Applicable Law

This privacy policy is governed by the applicable laws and regulations of Bangladesh. Any disputes will fall under the jurisdiction of the competent courts of Bangladesh.